Warranty

Battery USA Lithium

Warranty Program

 

All Battery USA Lithium batteries include a 12-year Manufacturer defect limited warranty from date of purchase. 5 years is Free, and 7 years is prorated.

0-5 years Free Replacement

5-7 years 18% off retail price

7-9 years 14% off retail price

9-12 years 10% off retail price

Limited warranty is guaranteed against Manufacturer defect only. Limited warranty will VOID if evidence of (Customer error) Example: Jump starting, short circuiting, negligence, improper usage, manufacture seal broken, or battery been submerged. If the batteries do not get recharged Immediately and left sitting at 0% for several days or weeks, it will harm the cells in the battery, and this goes under “Negligence” and your battery will not be covered under warranty.  

If you’re having any issues with your battery, don’t worry, Battery USA Lithium has developed a straightforward and easy warranty process.

Battery USA Lithium Batteries

• To start a warranty claim, Email Lithium@batteryusa.com . The battery may have to be shipped back to Battery USA to see what is wrong with it.
• Our Batteries are Non-Transferable.
• Must show proof of purchase.
• Must use our chargers or Power-pole Charge system on our Lithium batteries.
• If there is a problem with a battery, we do not repair any of batteries like other companies, we will replace it with a new one.
• If you have to ship the battery back to us, the customer is responsible for shipping charges.

 

Battery USA Lithium Chargers:

• Battery USA lithium Chargers have a 2-year free replacement.
• If the Charger is submerged, that will void the warranty.
• If the wires are cut for any reason on the charger, that will void the warranty.